Qualification:

BE Mech/ MBA Marketing ( preferred international marketing ).

convent schooling location Baner.

6-8 years experience of working in engineering exports ( min 15-30 cr ).

preferably metal forgings export experience.

Job Description:

• Receive RFQs get estimation - make quote - send quote - followup for orders.
• Make ESPL drg and define CTQs.
• Keep all information updated on CRM.
• Contact exisiting customers for orders for developed parts.
• Contact existing customers for new parts for development.
• Track all dispatches upto Delivery to customer in stagewise calendar.
• Improve Cost of Logistics per kg by getting quoted from other vendors.
• Improve delivery lead time by getting quotes from other vendors.
• Track invoices raised and paid as per credit period.
• resolve issues related to debit and credit notes to match customer ledgers.
• Ensure all technical data received from customer and help design to complete RFQ spec sheet.
• Track sample development process and resolve any data requirements (drg, process or QA related).
• Ensure delivery of samples to customers.
• Follow up and get the part approved.
• Follow up for sales order and release order to Production.
• Track customer complaints for quality and late delivery.
• Close customer complaints.
• Get customer satisfaction survey conducted every year.
• Arrange customer visits and entertain them.

Qualification:

BE Mech/ MBA Sales & Marketing.

3-6 years experience in engineering exports (preferably metal forgings).

Skills:

Strong key account management skills..

Excellent market research abilities.

Proven ability to follow up with customers.

Job Description:

• Receive RFQs obtain an estimate; create a quote; send the quote; follow up on orders.
• Make ESPL DRG and define CTQs.
• Keep all information updated on CRM.
• Contact existing customers for orders for developed parts.
• Contact existing customers for new parts for development.
• Track all dispatches up to customer delivery in a staged calendar.
• Improve the cost of logistics per kg by getting quotes from other vendors.
• Improve delivery lead time by getting quotes from other vendors.
• Track invoices raised and paid as per the credit period.
• resolve issues related to debit and credit notes to match customer ledgers.
• Ensure that all technical data is received from the customer and assist in the design of the complete RFQ specification sheet.
• Track the sample development process and resolve any data requirements (DRG, process, or QA related) Ensure the delivery of samples to customers.
• Follow up and get the part approved.
• Follow up for sales orders and release orders to production.
• Track customer complaints for quality and late deliveryClose customer complaints.
• Get customer satisfaction surveys conducted every year.
• Arrange customer visits and entertain them.