Qualification:

BE Mech/ MBA Marketing ( preferred international marketing ).

convent schooling location Baner.

6-8 years experience of working in engineering exports ( min 15-30 cr ).

preferably metal forgings export experience.

Job Description:

• Receive RFQs get estimation - make quote - send quote - followup for orders.
• Make ESPL drg and define CTQs.
• Keep all information updated on CRM.
• Contact exisiting customers for orders for developed parts.
• Contact existing customers for new parts for development.
• Track all dispatches upto Delivery to customer in stagewise calendar.
• Improve Cost of Logistics per kg by getting quoted from other vendors.
• Improve delivery lead time by getting quotes from other vendors.
• Track invoices raised and paid as per credit period.
• resolve issues related to debit and credit notes to match customer ledgers.
• Ensure all technical data received from customer and help design to complete RFQ spec sheet.
• Track sample development process and resolve any data requirements (drg, process or QA related).
• Ensure delivery of samples to customers.
• Follow up and get the part approved.
• Follow up for sales order and release order to Production.
• Track customer complaints for quality and late delivery.
• Close customer complaints.
• Get customer satisfaction survey conducted every year.
• Arrange customer visits and entertain them.
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